Classic Single Room
- 1 Single bed
- Air conditioning
Hotel · Vienna · Vienna (Area)
Best Western Plus Hotel Arcadia
A 4-star stay in Vienna with courtyard views, a praised breakfast, and easy access to the metro and city sights.
- Breakfast with sparkling wine and smoked salmon
- Close to metro and Stephansplatz on foot
- Family-friendly with playground and kids' amenities
8.2
Great
3665 reviews
Booking.com 8.2 · 3665 reviews
About
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia sits on Max-Winter-Platz in Vienna, about 950 metres from the Donaukanal. The 4-star property offers courtyard-facing rooms, a terrace, and fitness classes, with Wi-Fi throughout.
Guest ratings highlight the location, dining, and service—each scoring 9 out of 10—while rooms and cleanliness come in at 7. The hotel provides 24-hour reception, express check-in/out, and a range of amenities for families and business travellers.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Breakfast that impresses — Guests repeatedly praise the breakfast, with several mentioning sparkling wine and smoked salmon as standout touches. The variety of hot and cold options gets consistent positive mentions.
- Location for exploring Vienna — A short walk to the metro and train line, and about a 10-minute walk to the underground station. Stephansplatz is reachable on foot, making it easy to see the city's main sights.
- Attentive, helpful staff — Guests note that the staff are genuinely helpful, from providing early check-in to offering recommendations for local dining. The 24-hour reception adds flexibility.
–
Worth weighing
3 to weigh- Rooms can feel compact — Some guests found the double room and bathroom to be on the smaller side, with furniture and fittings described as compact. If you prefer more space, consider the apartment option.
- Rating is slightly below the area average — With an overall rating of 8.2 against the Vienna area average of 8.3, this hotel sits just below par for the region in guest satisfaction.
- Some minor breakfast variety complaints — While breakfast is generally praised, a couple of guests mentioned 'okay variety' even as they enjoyed the sparkling wine and salmon. Expectations for a vast spread might not be fully met.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Classic Queen Room
- 2 King Size Beds
- Air conditioning
Two-Rooms Apartment Kitchenette
- 1 King-size bed
- Air conditioning
Classic Double Room
- 1 Double bed
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- No smoking on site
- Lift
- Safe deposit box
- Key card access
- Smoke detectors
- Fire extinguishers
Services
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Housekeeping
- Laundry
- Room service
- Welcome drink
- Paid airport shuttle
- Fax/Photocopying
Food & Drink
- Coffee shop
- Snack bar
- Bar/ Lounge area
- In-room breakfast
- Packed lunches
- Special diet menus
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
- AM/FM alarm clock
Accessibility & Family
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- Allergy-free rooms
- Cots
- Children's play area
Outdoor & Leisure
- Terrace
- Garden furniture
- Garden area
- Leisure/ TV room
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 3,665 reviews
Booking.com · 8.2 · 3665 reviews
8.2Verified guest“The staff were genuinely helpful, even offering early check-in and helping with my luggage. Breakfast was a highlight, with a great variety of hot and cold options.”
8.2Verified guest“I had a double room with bathroom, and while the furniture and large power shower were compact, the location was magnificent—close to Stephansplatz on foot, plus the metro and train line.”
8.2Verified guest“Modern and quiet hotel near a metro station. All staff were willing to help. The unit was a good size, with an electric kettle and glassware.”
8.2Verified guest“Comfortable bed, friendly staff, and excellent breakfast variety, including freshly cooked options and a selection of fruits. The location was convenient, just a 10-minute walk from the underground station.”
8.2Verified guest“The facilities were nice overall, and the breakfast was sensational with good variety, sparkling wine, and smoked salmon.”
8.2Verified guest“Everything was good overall; I had a pleasant 6-night stay. The breakfast was sensational with good variety and sparkling wine, for example. Staff were very nice and polite, and we could use wake-up service and ironing free of charge.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Donaukanal: Just under a kilometre away, the Donaukanal is a popular spot for walks, cycling, and casual riverside dining.
Stephansplatz: Reachable on foot from the hotel, Stephansplatz is home to St. Stephen's Cathedral and the heart of Vienna's historic center.
Prater: Close to the Prater station, the amusement park and its famous Ferris wheel are a short ride away.
Max-Winter-Platz 5, Vienna, Vienna (Area), 1020, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 72 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 11:00.
Is parking available at the hotel?
Yes, parking is available on site. More specific details are not provided.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available.
Does the hotel offer airport shuttle service?
Yes, a paid airport shuttle is available.
What breakfast options are available?
The breakfast includes a variety of hot and cold options, with some guests mentioning sparkling wine and smoked salmon. In-room breakfast is also available.
Are there family-friendly facilities?
Yes, the hotel offers cots, a children's play area, and a playground right out front, as mentioned by guests.
The bottom line
A reliable choice for Vienna, especially if a good breakfast and a convenient location matter more than spacious rooms. The hotel's strengths in dining and location outweigh the minor compactness of the rooms.
8.2Solid 4-star pick with a breakfast worth waking up for.
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